Alert

Patient Concerns

UNC Lenoir Health Care has made a commitment to listen and respond to the needs, concerns, and complaints of our patients and their families.

If you are concerned about the safety and or quality of care received at UNC Lenoir Health Care, please contact Patient Relations at 252-522-7847.

You also may file a grievance with the state's quality improvement organization:

KEPRO
5201 W. Kennedy Blvd., Suite 200
Tampa, Fl 33609

Phone toll free: 844-455-8708

You may also file a grievance with the following:

NC Division of Health Service Regulation
2711 Mail Service Center
Raleigh, NC 27699-2711

Toll Free: 800-624-3004

Or you may file a grievance with our national accreditation organization:

The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, Illinois 60181

Phone: 800-994-6610

www.JCAHO.org

Contact Us

For more information about patient and visitor amenities, services, and more, contact UNC Lenoir Health Care at 252-522-7000.

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